We've updated our Terms and Conditions. Please review the changes here.
We've updated our Terms and Conditions. Please review the changes here.
RadioApp brings together over 350 Australian radio stations in one easy-to-use app, across all devices. Whether you're discovering something new or tuning in to your local favourite.
Easy. Just say “Hey Google, play..” and the name of the station or its frequency.
For example:
No. As long as you have your speaker or display properly set up and working, you are good to go.
No, you can just use voice prompts to use RadioApp.
Just say “Hey Google, play..” and the name of the station or its frequency.
For example:
Sometimes Google can misunderstand you due to factors such as background noise when you asked, where you may be standing or sitting compared to the speaker or display or other factors. Try and ask again.
Another reason you may be getting the wrong stations is that your speaker or display may be set up with its ‘address’ in a different location to where you are now. To set up your Google Nest speaker or display's address correctly, you can change that in the Google Home app on your smart phone.
When you’re in the Google Home app, go to Settings > Home Information, and check that you have the correct address listed.
If you’re still getting the wrong radio station, please send us an email so we can help – contact us
No. You don’t even need to ask Alexa for RadioApp. All you have to do is ask for an Australian commercial radio station, ABC or SBS radio station by saying ‘Alexa, play [and the name of the radio station or frequency you want to listen to’]
For example:
No.
We do this so we can correctly give you your local radio stations. Many radio stations around Australia share similar names or frequencies so knowing where you are ensures we give you the correct local station when you ask for it.
Sometimes Alexa can mis-understand due to factors such as background noise when you ask, where you may be standing or sitting compared to the microphone or other factors. Try and ask again.
Another reason you may be getting the wrong stations is that the postcode may have been set up incorrectly when you started using RadioApp. To set your postcode correctly, say ‘Alexa, ask RadioApp to change the postcode.” Alexa will then prompt you to give your correct postcode. After that you can ask again for a radio station.
If you’re still getting the wrong radio station, please send us an email so we can help – contact us
The information we ask from you when you sign in - such as age and gender – helps us know our audience, so that we can make informed decisions about which features we should be working on to improve RadioApp in the future.
We also provide this information to our broadcasters. General information about what types of people listen to their stations and shows is super helpful to the stations that are on RadioApp; it helps them better understand their listeners and to improve their stations, shows and music.
All this means that RadioApp can continue to survive as a free app, and not behind a paywall like Spotify or other streaming apps.
There are two reasons:
If you’ve chosen to receive emails from us—whether it's updates about RadioApp or exclusive offers, having your email helps us stay in touch. It also lets you sync your favourites across multiple devices, so your stations go where you go. Plus, it helps us understand how many real people are using RadioApp over time.
No. We do not on-sell user information to third parties.
Allowing RadioApp to access your location helps us show you the most relevant local stations right from the start. When you first launch the app and choose your favourites, we prioritise nearby stations in your area.
As you travel, the ‘Stations’ tab automatically updates to reflect where you are—so your local radio is always front and centre.
Location data also helps us understand how people use RadioApp in different areas. This insight helps us improve the app and allows radio stations to better tailor their content to local audiences.
Prefer not to share your location? No problem—just enter your postcode manually so we can still show you the most relevant stations. You can also enable or disable location services anytime in the app’s settings.
RadioApp is only available as a smartphone app for Apple and Android phone users for now and for those who use Apple CarPlay or Android Auto.
Music licensing rules in Australia prevent us from offering the ability to offer pause and rewind functionality, sorry!
This is not something done by RadioApp and doesn’t happen for all stations. The insertion of an advertisement at the start of a stream is done by individual stations on occasion and is outside of our control. This occurs with listeners not just on RadioApp but wherever else they may be listening to that station online.
RadioApp has over 350 Australian commercial, ABC & SBS radio stations ready for you to listen to. We are always adding more Australian radio stations to the app so keep an eye out for new stations. If you are a station owner and want to be added to RadioApp, reach out to us.
At this stage RadioApp only has Australian commercial radio stations, ABC and SBS radio stations available. That’s enough to keep us very busy for the time being. We have more of these stations joining the app over coming months.
Look out for future improvements for RadioApp.
We no longer offer RadioApp support for a small number of older devices.
No. Listening to radio within RadioApp uses on average about 20 to 30 megabytes per hour. Considering many phones these days are sold on plans with data of at least 10 gigabytes per month, listening to radio online uses a very small amount of that data.
Compare this with using Facebook or streaming live TV on your mobile. Using Facebook uses about 100mb per hour while streaming live TV can use 400mb per hour.
This means that listening to your favourite radio stations, personalities and shows on RadioApp is easy and has minimal impact on data usage.
We love feedback from our listeners, it really helps us find bugs and make the right improvements for the app. The easiest way to get in touch is to use RadioApp, press the ‘More’ tab and then press the button ‘Feedback’. This way you can get in touch with us with your suggestions or feedback.
You can also contact us here.
The app is happily working well for the vast majority of users, but a small number of Android users who have been using RadioApp for a while are seeing an error message appear when the app launches. The message says there is an error connecting the app.
This fix will get you back up and running:
These are the steps for a Samsung Android device. If you don’t have a Samsung phone, you can still do this although the steps to get to clearing RadioApp’s data and cache may be a little different for your device.
If the above fix doesn’t work, please email us at contact at radioapp dot com dot au so we can help.
